Terms and Conditions
What SurveyorMatch is. SurveyorMatch is an introduction service. We publish a way for people to describe surveying work they need done and we pass that enquiry to independent businesses who have been verified and who cover the customer's area. We are not a surveying contractor, we do not carry out the work, and we do not quote for it.
1. Our role
We do not sell surveying services and we are not a party to any agreement between a customer and a business. Any contract for work is between those two parties. The price, the scope, the timing and the standard of work are agreed directly between them.
We take no commission on any job. Our revenue comes from the subscription businesses pay to receive enquiries.
2. Enquiries
- Sending an enquiry through this site is free and places the customer under no obligation.
- An enquiry is passed to verified businesses covering the customer's postcode, nearest first, and to no more than three businesses in total.
- We do not guarantee that a business will contact the customer, that a quote will be given, or that any particular price or timescale will be offered.
- We do not verify the accuracy of what a customer has described. Businesses are expected to satisfy themselves before quoting.
3. Businesses and verification
Businesses listed on SurveyorMatch apply, agree to the subscription terms and are checked before enquiries are passed to them. Checks include identity, public liability insurance and the documentation the trade requires. Verification is reviewed periodically and can be withdrawn.
Verification confirms that the documents we ask for were produced. It is not a guarantee of the quality, timeliness or suitability of any work, and it does not make us responsible for it.
4. Subscriptions and payment
- The free tier shows six jobs a month within the business's area.
- Unlimited access is £249 per month and is billed monthly by card until cancelled.
- Subscriptions can be cancelled at any time; access continues to the end of the paid period.
- Fees are for access to enquiries, not for work won. No refund is given because a business did not win work.
5. Customer payments
Customers pay the business directly for any work carried out. SurveyorMatch does not collect, hold or process payment for surveying work, and does not operate an escrow or holding account for it.
6. Liability
To the extent permitted by law, SurveyorMatch is not liable for the acts or omissions of any business or customer, for the quality or safety of work carried out, for loss arising from a missed or delayed appointment, or for indirect or consequential loss. Nothing in these terms excludes liability that cannot lawfully be excluded, including for death or personal injury caused by negligence, or for fraud.
7. Data and privacy
Where a customer submits an enquiry, their name, contact details and description of the job are shared with the businesses that receive it. That sharing is the purpose of the service and is explained on the form. Our privacy policy sets out the rest.
8. Acceptable use
Enquiries must be genuine. Automated submissions, false details, or use of the service to harvest business data are not permitted, and access may be withdrawn.
9. Changes
We may update these terms. The version published here at the time of use is the version that applies, and the date at the top shows when it last changed.
10. Contact
Questions about these terms: [email protected] or 07565 857885.
These terms are governed by the law of England and Wales.